1.Refund Policy

At Wolcott Publishing, we provide paid writing, editing, publishing, formatting, and marketing services. This Refund Policy explains how refunds are handled for our services.

2.Eligibility for Refunds

Refund eligibility depends on the type of service purchased, the scope of work, and the amount of work already completed. Since our services involve time, labor, and customized work, refunds may not be available once a project has started.

3.Non-Refundable Services

The following are non-refundable once work has commenced:

• Writing, editing, proofreading, and formatting services
• Publishing setup and distribution services
• Audiobook production or narration services

4.Partial Refunds

In certain cases, partial refunds may be considered if:

• A request is made before substantial work has been completed
• Services have not yet entered the execution phase

Any approved partial refund will be calculated based on the work already delivered.

5. Refund Request Process

To request a refund, clients must submit a written request by email including:

• Full name
• Project details
• Reason for the refund request

Refund requests must be sent to: Email : support@wolcottpublishing.com

6. Processing Time

If a refund is approved, it will be processed within 7–14 business days using the original payment method, where applicable.

7. Policy Updates

Wolcott Publishing reserves the right to update this Refund Policy at any time. Changes will be posted on this page.